Privacy Policy

Last updated: September 8, 2025

At Searle & Co Jewellers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, billing and shipping addresses, phone number, and payment information.

Automatically Collected Information: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, referring/exit pages, and date/time stamps.

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your purchases
Provide customer support
Send you marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

To trusted service providers who assist us in operating our website and conducting our business
When required by law or to protect our rights
In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal information
Opt-out of marketing communications
Request a copy of your personal information

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Searle & Co Jewellers
Email: info@searleandco.co.uk
Phone: (+44) 020 3589 7493
Address: Unit 1 Royal Exchange, Cornhill, London, EC3V 3LL

This policy complies with applicable privacy laws including GDPR and other relevant regulations.